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Toys R Us Complaint - box destroyed when it was shipped! Never Again! - Lego sets
Toys R Us Complaint

Toys R Us Complaint

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box destroyed when it was shipped! Never Again! - Lego sets


I decided this year for christmas, I was going to order my christmas gifts online and avoid having to go into the stores, waiting in lines, traffic etc...
When my item arrived, the box was ripped open and I don't even know if all of the peices were in there. I was truly disapointed and now frusterated that I had to return it. I still wanted the gift so I had to do exactly what I tried to avoid this year by going into the store and picking it up myself! When I called about my terrible shipping experience, i was told there is nothing they can do. I just will have to return it and get my money back! Thanks for nothing! Such a waste and I will never order online from Toys R Us again or even buy from Toys R Us and I will support the stores that ship and give customer service with excellence instead.


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