Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Toys R Us Complaint - Toys R Us manager allows associates to give wrong pricing and transaction info
Toys R Us Complaint

Toys R Us Complaint

ADVERTISEMENT

Toys R Us manager allows associates to give wrong pricing and transaction info


I went to store # 7031 3/28/13 - I asked the associate ringing up my item if the discount had been given %u2013 all he had to do was say yes instead %u2013 he was rude and inconvenienced me %u2013 Instead he said %u2013 %u201CNo, it%u2019s buy one get one 30% off %u2013 the sign clearly said all scarris dolls %u2013 30% off %u2013 no bogo at all. He sent the manager to check it out %u2013 as she was gone he continued to be rude to me so I left to make sure she knew what the issue was %u2013 I was surprised to find she didn%u2019t care %u2013 Tonya does not require associates to know promotions %u2013 she made that clear %u2013 Tonya does not require associates to ring people up in order %u2013 I had to wait while he rung up several people who came after me %u2013 because I knew the price of the item and the associate didn%u2019t %u2013 Tonya doesn%u2019t require the associates to be friendly or helpful and she%u2019s fine with them being extraordinarily rude - I went through all that for no reason %u2013 it turns out the discount had automatically gone through %u2013 so the associate gave me wrong information twice %u2013 the associate remained very confident and cocky in being allowed to give wrong information %u2013 he never apologized or showed any remorse and Tonya supported his actions and his attitude in full.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Toys R Us
SUBMIT a ticket
for Toys R Us
WATCH videos
for Toys R Us
More Toys R Us Reviews and Complaints MORE reviews and complaints
for Toys R Us

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Toys R Us reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team