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Toys R Us Complaint - Store employees and website issue - Call of Duty Advanced Warefare Atlas Pro Edition
Toys R Us Complaint

Toys R Us Complaint

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Store employees and website issue - Call of Duty Advanced Warefare Atlas Pro Edition


Friday i called my local store to ask if i can preorder the special edition to a game and the gentlemen on the phone said yes, i could do so in store. I show up friday evening and he said he did not hear me correctly, that i could order online. He thought i just meant the game it self, not the special edition. So i ordered online. Today is the release date and i received an email stating it wont be here til next monday. ON the website it said gauratee delivery on release date. Now customer services is saying the order were fullfilled etc.etc. Then she said i didnt click the right shipping. Bunch of BS. I cant cancel the preorder..but as soon as i receive it will be returning it. Amazon delivers all the time, i should have not done thru Toy r us.


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