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Toys R Us Complaint - Not honor online coupons - Electronics
Toys R Us Complaint

Toys R Us Complaint

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Not honor online coupons - Electronics


I had place an order on Sunday 10/4/09, for Nintendo DSi online with the 2 coupon codes that brought the price down to $125 + S5.95 shipping. What a great deal I thought....(only applied for pink and white DSi)....Today I got a cancellation email from Toy R Us....It took me by surprise...I called Toy R Us and respond was "I appology...the codes you had did not applied for electronic. I'm sorry. Is there anything I can do?"....
I was so upset...and don't want my order to be cancel due to their technical issue. The lady keep appoligizing...It is not her fault, but I expect Toy R Us at least honor the coupon for those order placed before they realized there is a technical issue in their system. I'm so not to shop in their store any more


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