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Toys R Us Complaint - Bad experience
Toys R Us Complaint

Toys R Us Complaint


Bad experience

Two days back we bought a fisher price toy for my our daughters. Its a big toy which needs elaborate assemling and lot of batteries...so we bought some screw driver set and batteriers etc...but When we tried to assemble the toy we realised that some parts of the toy are broken, missing and some screws were already inserted quite badly. This clearly showed that some one has tried to assemble the toy before us and managed to break some parts and then returned this to the store. The store in turn packed the toy back in the same state without checking and have resold the toy to unsuspecting customers like us who believe we are making the right choice by buying from the best store. We feel cheated and disgusted by this utter waste of time, money and emotions....now we will again waste more money and time in returning this product. We might recover the cost of the toy but who will compensate our time and money spent on procuring and then returning this and most important the unmeasurable disappointment our kids faced due to this stores intolerable lack of ethics.

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