Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Toys R Us Complaint - Babies R Us customer service/ return policy - Order 7531927279 Baby Monitor
Toys R Us Complaint

Toys R Us Complaint

ADVERTISEMENT

Babies R Us customer service/ return policy - Order 7531927279 Baby Monitor


I placed an order and was told it would arrive 2 weeks later. 2 weeks, really!?. So, I place the order and need to cancel 1.5 hours later because I found out she already had that item. I tried to cancel online and was directed to call. I called customer service and was told I could not cancel the order because it had already been packed to ship. SERIOUSLY? It wasn't supposed to even arrive for 2 weeks but it's already packed? LIARS. I made it very clear that I was unhappy and was basically told, oh well. So, when I asked what I should do, she said I would need to try to return in store but they may not give me a full refund!!! WTF. Or I can go through the hassle of shipping back and would eventually get my refund. The most disgraceful customer service experience I've ever had. An hour later now and I'm yet to see any email that my item has shipped....LIARS. I will NEVER shop here again, nor will my friends or family. What a discgrace.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Toys R Us
SUBMIT a ticket
for Toys R Us
WATCH videos
for Toys R Us
More Toys R Us Reviews and Complaints MORE reviews and complaints
for Toys R Us

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Toys R Us reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team