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Toys R Us Complaint - Amount wiped off on a Gift card with making purchases - Gift Cards
Toys R Us Complaint

Toys R Us Complaint

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Amount wiped off on a Gift card with making purchases - Gift Cards


I had a gift card from toysrus and some how all the money on the card got wiped off without me making any purchases. I reached out to their customer care and it was such a pain to have the issue resolved, I was bounced back and forth from on call to another and received commitments but no responde later, I had to follow up myself. Later I was frustrated with the poort customer service and reached thier corporate office on call, they too were very rude and returned my money, but I was extremely unhappy with the kind of service and responses I got from them... specially their supervisors, front line staff was still ok..

My complaint# Toys R Us Ticket #150424-003031


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